- We are empowered to make a positive difference for customers.
- Everyone is given the opportunity to learn, grow and achieve.
- Make a genuine difference through the work you do.
- 24-month fixed term opportunity
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role Consultant, Strategic Engagement & Communications, you will join the Strategic Engagement & Communications Team that’s doubling down on making a tangible difference to colleague systems and experience globally, while keeping it simple.
Each day, you’ll go above and beyond to:
- Support communications for the transformation program.
- Help colleagues and stakeholders understand the program purpose, initiatives and timelines.
- Support the identification and sequencing of stakeholder engagement.
- Ensure consistently communicated narrative and messaging aligned to change objectives.
- Support a cohesive communications experience for NAB colleagues across the enterprise globally.
- Develop and deliver communications materials and plans to support colleagues and people leaders.
- Ensure all communications are aligned to strategic priorities and deliver intended outcomes through tracking.
We’re looking for the brightest to deliver the best for our customers. You’ll need:
- 5+ years’ experience in communications roles (preferably financial services).
- Experience developing communications collateral and engagement plans.
- Experience engaging and influencing stakeholders.
- Strong written and verbal communication skills.
- Experience working in complex environments.
- Ability to translate complex concepts into simple and effective communications, with excellent attention to detail.
- Experience of change communications, and ability to work closely with change and program teams.
- Strong communications planning and time management skills, and ability to deliver to tight deadlines.
- Experience influencing and managing senior stakeholders.
- Skilled in creating and delivering content for a variety of channels and audiences.
- Able to support the execution of change initiatives through effective communications.
- Ability to navigate a complex environment and work through ambiguity.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
